1. DEFINITION AND SCOPE OF THE CONTRACT
1.1. This agreement ("Agreement") is a distance contract within the meaning of Articles. 50 and ss. Legislative Decree no. September 6, 2005, n. 206 ("Consumer Code") in the case of consumer customers pursuant to art. 3 of the Consumer Code, or, otherwise, a contract of sale under Articles. 1470 et seq. cc The Contract for the sale of goods between MS S.A.S. (Hereafter "S.M." or "SM" or "silviacoscishop.it"), with registered office in Lucca, Via Vittorio Veneto 64, CF and P.I. n. 02159510466, and the customer ("Customer"). The Contract is concluded directly through the acceptance by SM of a proposed purchase from the customer via the website www.bumblebee-custom.com
The prices of products displayed on www.bumblebee-custom.com are quoted in Euros and are inclusive of VAT and all other taxes. The delivery charges, if any, shall be indicated at the time of the contract. The price payable by the Customer shall be that of the conclusion of the contract.
3. METHOD OF PURCHASE AND PAYMENT
3.1. SM may, at its sole discretion and without any liability to the Customer, to refuse the proposed purchase received by the customer.
3.2. The Customer may pay by (a) Pay Pal and (b) major credit cards / debit cards (coming soon). In case of payment by credit card / debit card, SM will ship the products only after receiving the authorization of the payment and, failing that, will not proceed to the shipment.
4. DELIVERY OF PRODUCTS
4.1. SM delivery products worldwide. More information is available on the website in the section www.bumblebee-custom.com shipments and sales. SM delivery usually within 10 working days (excluding Saturdays). These limits shall run from authorization of payment (in case of payment through credit card / debit).
4.2. The products covered by a single order can not be delivered at different addresses and paid methods of payment. Unless otherwise agreed, SM delivery address provided by the customer at the time of registration. In the case of multiple orders on the same day, if possible, SM will deliver all the products and charge a single shipping cost, if any.
5. WARRANTY AND SUPPORT
Products purchased by Customer are subject to the rules on guarantees and assistance for the sale provided for in the Civil Code or the Consumer Code.
6. CUSTOMER OBLIGATIONS
The Customer represents and warrants that:
1. of age
2. that the data supplied by the same for the execution of the Agreement are true and correct.
7. MONEY BACK GUARANTEE
7.1. SM wants its customers are satisfied with the products purchased, so all products sold by silviacoscishop.it are covered for 30 days after receipt of the product by the guarantee "Satisfied or your money back" ("Money Back Guarantee"). The customer who changed his mind on the purchase of the product or want to change size, color or variation, may, if available and communicating it to the e-mail firstname.lastname@example.org return the product effecting the shipment within 30 days from receipt follow the instructions in the form of refund inside the package.
7.2. The customer who uses the money back guarantee returning a product and requesting a replacement by size, color or different version, if available, will receive the replacement product within 10 days working days (excluding Saturdays) from the moment you receive it, SM , the return. Transport costs for the return shipment and shipping the replacement item will be borne by SM. If the customer wishes to return the item purchased, SM will to carry out the refund. The customer who uses the money back guarantee request a refund will be refunded the full price of the product, provided that the same be returned in its original packaging and in good condition. The refund will normally using the same method of payment used by the customer. Transport costs for delivery and transport costs for the return will be borne by the customer and will not be refunded.
8. RIGHT OF WITHDRAWAL OF CONSUMER
8.1. SM want their customers are satisfied with the products purchased. The customer, if it is a consumer pursuant to art. 3 of the Consumer Code, have the right to terminate the contract without penalty and without specifying the reason, within 30 days from receipt of the product. Customers may exercise the right of withdrawal communicating (within that period) to the e-mail email@example.com The Customer is entitled to terminate the contract provided that the product is returned substantially intact (like a new). Customers wishing to exercise the right of withdrawal must ship the products (within that period) to the address indicated on the Returns Form, following the instructions in this document. Pursuant to Article 55, second paragraph, of the Consumer Code, the customer is not entitled to withdraw if the object is not rendered in its original packaging and in good condition.
8.2. The return of the product through the exercise of the right of withdrawal announced result in the refund of the price of the product purchased and, in the case of full repayment of the order, the shipping label and, where present. The costs of shipment and returning goods are the responsibility of the customer. The refund will normally using the same method of payment used by the customer. Further information about the products and their warranties are available on the website www.bumblebee-custom.com Shipping and Return section.
9. GENERAL PROVISIONS
9.1. SM be entitled to assign all or part of the rights and obligations under this Agreement.
9.2. SM reserves the right to change these Terms and Conditions, without prior notice and without any prejudice to the sales made prior to such changes. Any changes will be effective from the date that will be communicated to the public and will apply to sales made after that date. The current version of the General Conditions is available on the website www.bumblebee-custom.com
9.4. This Agreement is subject to Italian law.